1. What is the Disappear Plate?

The Disappear Plate is a remote-controlled plate system designed for show use, car events, photo/video production, off-road environments, private property use, or motorsport applications. With one press, your visible plate screen retracts/obscures for display or demo purposes.

2. Is it legal to use?

Usage laws vary by city, province/state, and country.
This product is intended for legal uses only such as shows, private property, off-road, photography, or demonstration purposes.
The buyer is responsible for knowing and following laws in their region.

3. Does it fit my car?

Yes — the plate system is designed to fit standard North American plate sizes used in:

• Canada

• USA

• Most aftermarket plate mounts

If you’re unsure, send us a photo of your plate area at disappearplate.ca@gmail.com and we’ll confirm for you.

4. What comes in the box?

Your kit includes:

✔ Disappear Plate unit
✔ Wiring harness
✔ Remote control
✔ Mounting bracket & hardware
✔ Instructions / setup support

Everything needed for installation.

5. How does it work?

Once installed, your Disappear Plate is powered through your vehicle wiring.
Press the remote button and the screen retracts / activates instantly.

6. Is installation difficult?

It can be DIY if you’re comfortable with wiring, but we recommend professional installation for best performance.
We also offer installation service in select areas — contact us for details.

7. Does it work in rain, snow, or winter?

Yes — the unit is designed for outdoor automotive conditions.
For harsh climates, we recommend sealing wiring connections during installation.

8. Does the product come with a warranty?

Yes — we provide a 30-day warranty against manufacturing defects.
Full return/refund conditions can be found in our Refund Policy.

9. Can I return or exchange it?

Yes — we offer 30-day returns if your item is unused, in original packaging, and not damaged.
Contact us at disappearplate.ca@gmail.com to start a return.

10. How long does shipping take?

Shipping typically takes 3–7 business days depending on location.
Faster shipping options may be available at checkout.

11. Do you offer installation?

Yes — installation service is available in select regions.
Email us to book your install or request a quote.

12. What payment methods do you accept?

We accept major credit cards, debit, Shop Pay, Apple Pay, Google Pay and more — processed securely through Shopify.

13. How do I contact support?

Customer support is available 7 days a week.
You can reach us at:

📩 disappearplate.ca@gmail.com
Instagram DM: @disappearplate

14. Where can I see demos or examples?

Follow us on Instagram at @disappearplate
We frequently post customer cars, installs, and demo videos.

15. Will you add more products?

Yes — stay tuned for accessories, upgraded versions, wireless options and more merch!